Interaction+in+the+Work+Place

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 * Teamwork means we lose half your time explaining to others why they are wrong ! **



[|Cornell University]defines workplace diversity as a human resources issue that focuses on the differences and similarities that people bring to an organization. Conceptually, diversity is creating an organizational culture that fosters learning from others, making the differences work and leveraging the diverse perspective.
 * =**@Managing Diversity **=

"The single biggest problem in communication is the illusion that it has taken place." - [|George Bernard Shaw] The importance of communication in the workplace can be summed up in two words "work satisfaction". When working environment is friendly where the subordinates are encouraged to communicate their ideas to their managers regarding work-related issues, and their feedback is given due consideration, it motivates the employees to work better and makes them feel valued in the organization. Thus, effective communication in the workplace helps in building loyalty and trust which eventually attributes to greater job satisfaction.
 * =**@Communication **=

Team building is a combination of strategies designed to: Quick Tips for Team Building in the Workplace: 1. Always encourage your team!  2. Make keeping their morale and energy up a daily goal!  3. Be there for them when they need you!  4. Communicate openly and honestly with your team, always!
 * =**@Team Building **=
 *  build strong interpersonal relationships
 * <span style="font-family: Georgia,serif; font-size: 120%;">develop understanding of, and commitment to, team goals.


 * =<span style="font-family: Verdana,Geneva,sans-serif;">@Managing Conflict =

<span style="background-color: #ffffff; display: block; font-family: Georgia,serif; font-size: 120%; text-align: left;">Conflict at work takes many forms. It may be that two workers simply don't get on, or that an individual has a grievance against their manager. Conflict may take the form of rivalry between teams, or it may be apparent by the lack of trust and cooperation between large groups of employees and management. <span style="background-color: #ffffff; display: block; font-family: Georgia,serif; font-size: 120%; text-align: left;"> Some signs of conflict may be visible such as a heated exchange between colleagues or a meeting between management and employee representatives that turns into a "stand-off". <span style="background-color: #ffffff; display: block; font-family: Georgia,serif; font-size: 120%; text-align: left;"> However, not all forms of conflict are so obvious. Some individuals might hide their feelings as a way of coping with a problem; while a team might react to pressure by cutting itself off from the rest of the organisation.

<span style="font-family: Georgia,serif; font-size: 120%;">[|U.S. Equal Employment Opportunity Commission (EEOC)] :"sexual harassment occurs, when submission to or rejection of this conduct explicitly or implicitly affects an individual's employment, unreasonably interferes with an individual's work performance or creates an intimidating, hostile or offensive work environment." <span style="font-family: Georgia,serif; font-size: 120%;">Sexual harassment of any nature is inexcusable. Identifying sexually offensive behaviour in the workplace and proceeding with the necessary action is both vitally important to both employees as well as the employer!
 * =<span style="font-family: Verdana,Geneva,sans-serif;">@Sexual Harassment =

=<span style="font-family: Verdana,Geneva,sans-serif;">Current Issues =

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 * <span style="font-family: Georgia,serif; font-size: 120%;">There are[| many problems] faced by workers at work. One of them is related to [|interactions between them]. [|Communication] is very important because without this doesn`t exist understanding. Another problem is that they fail to achieve expected [|performance.] At work people can be [|discriminated] from the following reasons: sex, [|race] [|disability] color, nationality or origin, religion or belief, sexual orientation, age, of course these types of discrimination are inerzise by law but still meet. **

= Practice Useful Language =

<span style="font-family: Georgia,serif;">
 * ===<span style="font-family: Verdana,Geneva,sans-serif;">Vocabulary ===

Use //English for Human Resources// to put down a list of useful phrases. Teacher will help you here.. [|At work]
 * ===<span style="font-family: Verdana,Geneva,sans-serif;">Speech Functions ===
 * **Dealing with customers:** ||< **Absence from work** ||
 * He's with a customer at the moment

I'll be with you in a moment

Sorry to keep you waiting

Can I help you?

Do you need any help?

What can I do for you? ||< She's on maternity leave

He's off sick today

He's not in today

She's on holiday

I'm afraid I'm not well and won't be able to come in today ||


 * ===**Exercises**===

Teacher will add weekly resources for learning basic grammar.
 * ===<span style="font-family: Verdana,Geneva,sans-serif;">Grammar ===

=<span style="background-color: #bdd783; color: #008000; font-family: Verdana,Geneva,sans-serif;">Working with the Media =

=<span style="background-color: #008aff; font-family: Verdana,Geneva,sans-serif;">Glossary =

<span style="font-family: Georgia,serif; font-size: 120%;">The Media = newspapers, magazines, radio and television considered as a group ( [|http://dictionary.cambridge.org] )

<span style="font-family: Georgia,serif; font-size: 120%;">A press release = a public statment given to the press to publish if they wish ( [|http://dictionary.cambridge.org] )

<span style="font-family: Georgia,serif; font-size: 120%;">An interview = a meeting in which someone is asked questions about themselves for a newspaper article, television show, etc ([|http://dictionary.cambridge.org])

<span style="font-family: Georgia,serif; font-size: 120%;">A press secretary or press officer = someone who works for a political leader or organization and makes statements to the press or answers questions for them ( [|http://dictionary.cambridge.org] )

<span style="font-family: Georgia,serif; font-size: 120%;">A journalist = a person who writes news stories or articles for a newspaper or magazine or broadcasts them on radio or television ([|http://dictionary.cambridge.org])

<span style="font-family: Georgia,serif; font-size: 120%;">A reporter = a person whose job is to discover information about news events and describe them for a newspaper or magazine or for radio or television <span style="font-family: Georgia,serif; font-size: 120%;">( [|http://dictionary.cambridge.org] )

=<span style="background-color: #bdd783; color: #000000; font-family: Verdana,Geneva,sans-serif;">References =

<range type="comment" id="415859"> <span style="font-family: Georgia,serif; font-size: 120%;">Running a national service program is more than a full-time job. Between developing projects, recruiting volunteers, managing finances, seeking resources, and filling out paperwork, it may feel like there’s no time to do anything else. With all the things a busy program manager has to do, you may wonder: “Why should I care about media coverage, and can it really help me?” The answer is yes – and getting it is easier than you think. Every year, thousands of stories about Senior Corps, AmeriCorps, and Learn and Serve America appear in the media – almost all generated by local project staff and volunteers. You don’t have to be a media pro to get good coverage, but having some tips and resources can help. All of us engage in public relations each time we tell people about what we do. You probably already have a good idea how to tailor messages about your program and achievements to a specific audience. If you are talking to a potential volunteer, you might convey the personal satisfaction gained from giving back to your community. If you’re talking to a potential recipient of your services, you would point out the benefits you provide to individuals and organizations. These scenarios are good examples of effective public relations. Public relations simply means developing and managing a deliberate and strategic approach to publicizing your message. Ultimately, a good public relations campaign will create a mutually beneficial relationship between your program and your audiences. Maintaining relationships with media outlets will help you be a voice for those you serve, and strengthen your organization as a trusted and credible resource in your community. <span style="font-family: Georgia,serif; font-size: 120%;">"Social Media is more that marketing, social media is a state of mind" <span style="font-family: Georgia,serif; font-size: 120%;">Also if the social media is a state of mind, it has four main atributes : <span style="font-family: Georgia,serif; font-size: 120%;">1) Collaboration <span style="font-family: Georgia,serif; font-size: 120%;">2) Transparecy <span style="font-family: Georgia,serif; font-size: 120%;">3) Trust <span style="font-family: Georgia,serif; font-size: 120%;">4) Autencity National & Community Service, **//Sharing your national service story A guide to working with the media,//** New York, USA Roland E. Rice (1993), //Task Analizability, Use of New Media, and effectiveness : A multi-site exploration of media richness// Michael Specht, December 2nd 2011, **//ATC Social Media Presentation ,//** retrived from []
 * ===<span style="font-family: Verdana,Geneva,sans-serif;">Books ===
 * ===<span style="font-family: Verdana,Geneva,sans-serif;">Journal Articles ===
 * ===<span style="font-family: Verdana,Geneva,sans-serif;">Electronic Sources ===


 * ===<span style="font-family: Verdana,Geneva,sans-serif;">Images ===

==<span style="font-family: Verdana,Geneva,sans-serif;"> ==
 * ===<span style="font-family: Verdana,Geneva,sans-serif;">Video ===

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=<span style="background-color: #bdd783; color: #ff0000; font-family: Verdana,Geneva,sans-serif;">Contributors =

**<span style="color: #008aff; font-family: Georgia,serif; font-size: 120%;">Team 9: responsible for central unit **
<span style="color: #800000; font-family: Georgia,serif; font-size: 120%;">Neamtu Denisa <span style="color: #800000; font-family: Georgia,serif; font-size: 120%;">Pop Roxana <span style="color: #800000; font-family: Georgia,serif; font-size: 120%;">Stef Dana
 * TEAM || NAME || LEVEL || CONTRIBUTION || PERSONAL PAGE ||
 * 9 || Neamtu Denisa Daniela || A2 || Managing diversity,comunication,team building,managing conflict,sexual harassment,books,journal articles,electronic books || Neamtu Denisa Daniela ||
 * 9 || Pop Roxana || A2 || Crurent issues,practice unseful language:vocabulary,speech functions,books,journal articles,electronic sources,exercises || Pop Roxana ||
 * 9 || Stef Dana || A2 || Working with the media,glossary,references,books,journal articles,electronic sources,images,video || Stef Dana ||

**<span style="color: #008aff; font-family: Georgia,serif; font-size: 120%;">Team 2 (A1-B1): responsible for sub-topics **
<span style="color: #800000; font-family: Georgia,serif; font-size: 120%;"> Petrice Diana-Laura - Team Building <span style="color: #800000; font-family: Georgia,serif; font-size: 120%;"> Tofan Anca-Ioana - Communication <span style="color: #800000; font-family: Georgia,serif; font-size: 120%;">Zangar Roxana - Managing Conflict <span style="color: #800000; font-family: Georgia,serif; font-size: 120%;">Prodan Cristian - Managing Diversity <span style="color: #800000; font-family: Georgia,serif; font-size: 120%;">Ladanyi Tudor - Sexual Harassment <span style="display: block; height: 1px; left: 0px; overflow: hidden; position: absolute; top: 4063.5px; width: 1px;">[|http://dictionary.cambridge.org]